We had a nice lunch. The staff was friendly and the food was good.
I feel 4 stars is a good rating and I would recommend people go to this location.
Everything was fine just nothing was outstanding. I'm not sure what you will find better at this price point.
Procyon Training
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July 21, 2024
Our server Max was amazing. The food came out at a good pace. Refills appeared at just the right time. We felt attended to but not smothered. A great experience!!!!
Angelina Navarro
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June 06, 2024
EDIT: I've eaten at Carrabbas in 3 different states ans several cities. My husband and I love carrabbas. We've mostly had great waiters and waitresses....and the food is almost always on point..but we had issues at thIs place.
I've deleted most of what I've written, because a new business partner at this Carrabbas called me to make things right. I appreciate her care and intentions to improve the experience. Customer service trumps everything for me. I will write a new review after I've tried a dining experience again. I add a few more stars for the customer service and will update after I try again.
John Maher
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October 18, 2024
I had a $50 gift card and thought it would be a Hassel getting the order I placed right. It was incredibly simple. That may be because restaurants are getting more proficient since Covid? Anyway, it's a great restaurant for Italian food. They "do" have a diversified menu selection also. The young lady who welcomed us up to the take-home area was very polite and courteous. We'll worth the 20% tip we gave her. Hope when you get the hunger for Italian cuisine; you give this restaurant a try! Enjoy!
Stephanie Leggett
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October 13, 2024
As a courtesy to other customers, I contacted the restaurant and spoke with the Manager regarding a recent delivery that contained a foreign substance in the mashed potatoes. I kindly shared the issue and the difficulty in identifying the object. The manager said it could be wrapping or a piece of a glove. His tone of voice and comments to let me know to contact DoorDash were rude! I shared that my call was with kindness, not warranting his extreme rudeness and assumption that I wanted money back. I am highly disappointed not only in the object being found but in the manager’s response that strongly lacked the level of customer service of Carrabba’s. I am from out of town, but will NEVER support this local business due to the rude response of someone who should exemplify true customer service. Highly disappointed- more than the object in the potatoes.
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2370 SW College Rd, Ocala, FL 34474, USA
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We had a nice lunch. The staff was friendly and the food was good. I feel 4 stars is a good rating and I would recommend people go to this location. Everything was fine just nothing was outstanding. I'm not sure what you will find better at this price point.
Our server Max was amazing. The food came out at a good pace. Refills appeared at just the right time. We felt attended to but not smothered. A great experience!!!!
EDIT: I've eaten at Carrabbas in 3 different states ans several cities. My husband and I love carrabbas. We've mostly had great waiters and waitresses....and the food is almost always on point..but we had issues at thIs place. I've deleted most of what I've written, because a new business partner at this Carrabbas called me to make things right. I appreciate her care and intentions to improve the experience. Customer service trumps everything for me. I will write a new review after I've tried a dining experience again. I add a few more stars for the customer service and will update after I try again.
I had a $50 gift card and thought it would be a Hassel getting the order I placed right. It was incredibly simple. That may be because restaurants are getting more proficient since Covid? Anyway, it's a great restaurant for Italian food. They "do" have a diversified menu selection also. The young lady who welcomed us up to the take-home area was very polite and courteous. We'll worth the 20% tip we gave her. Hope when you get the hunger for Italian cuisine; you give this restaurant a try! Enjoy!
As a courtesy to other customers, I contacted the restaurant and spoke with the Manager regarding a recent delivery that contained a foreign substance in the mashed potatoes. I kindly shared the issue and the difficulty in identifying the object. The manager said it could be wrapping or a piece of a glove. His tone of voice and comments to let me know to contact DoorDash were rude! I shared that my call was with kindness, not warranting his extreme rudeness and assumption that I wanted money back. I am highly disappointed not only in the object being found but in the manager’s response that strongly lacked the level of customer service of Carrabba’s. I am from out of town, but will NEVER support this local business due to the rude response of someone who should exemplify true customer service. Highly disappointed- more than the object in the potatoes.